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Vinay Parmar

Vinay Parmar

Make Every Moment Matter - How to turn everyday interactions into moments that win the heart, minds and trust of your people/customers.

Drawing on three decades of practical experience, Vinay's E.V.E.R.Y.M.O.M.E.N.T. philosophy transforms how teams turn every customer interaction into an unforgettable experience. His proven principles help you build customer loyalty, become the instinctive choice, and drive significant growth.

Recognised as one of the world’s top 50 Customer Experience influencers, Vinay blends heartfelt insights with extensive experience working with leading global brands.

Known for his infectious energy and captivating storytelling, Vinay’s keynotes go beyond motivation—they ignite change. He shifts mindsets, sparks creativity, and inspires real action.

If you’re ready to consistently deliver experiences that win hearts, minds, and turn customers into die-hard fans who stay longer, spend more, and spread the word.

Testimonials from Teachers

"physically saw the light bulbs going on in people’s heads as they understood why they had previously struggled."

– Dawn Cox, Head of Customer Experience, Audi

"His strategies have driven a customer agenda throughout the organisation. This has significantly improved customer satisfaction, loyalty and retention."

– Tom Stables, CEO, National Express

"Every time I see Vinay speak it's inspirational and gets me excited to get back to the office and try new things. If you need a great speaker for your company conference, offsite or event I'd highly recommend you look him up!"

– Scott McMullan, Head of Marketing & Growth, WordNerds.

Speaker File

Location

Warwickshire

Topics

  • Leadership

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