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Susan Heaton-Wright

Susan Heaton-Wright

The Maestro Effect; Unlocking Brilliance in Others! From quiet geek in the corner to International Speaker and former prize winning Opera Singer

Multi-award winning business woman who empowers people worldwide to make an impact in business conversations, former prize winning opera singer. Okay: that's what Susan has achieved against the odds - and it isn't exclusively sports people that show endurance, courage, overcoming major trauma and resilience: everyone is able to achieve incredible success! Everyone has the potential to achieve incredible results in whatever field they choose.

Susan Heaton-Wright inspires talented people to speak and communicate with credibility, presence, and influence. She is an international speaker, author, podcaster, board member, and former prize-winning opera singer. As the founder of SuperStar Communicator™, she empowers leaders and teams around the world to communicate with confidence, clarity, and charisma—internally and externally.

She brings lived experience of working and communicating at all levels, from the boardroom to graduate programmes; different geographical cultures and as a business owner herself. In 2025, she conducted research into how poor communication affects productivity, causes costly errors, and wastes valuable time and resources within organisations. This work has led to valuable insights and practical recommendations for leaders to improve internal communication strategies across industries.

Using her unique five-part methodology, Susan delivers engaging keynotes, facilitated workshops, masterclasses, and learning resources to help individuals present the best version of themselves—whether speaking in meetings, pitching ideas, presenting, or delivering keynotes of their own.

Her musical background runs through everything she does—from presence and timing to performance and impact. She’s worked with professionals in over 140 countries, regularly speaks across Europe and the Middle East, and supports global leadership programmes. She also hosts the SuperStar Communicator podcast, sharing expert insights and conversations on powerful communication.

Watch Susan's newly released TEDx Talk – The Maestro Effect: Unlocking Brilliance in Others here In it, she explores the power of seeing potential in others - and the transformative impact of telling them. It’s a short talk with a big message!

When she’s not speaking or coaching, Susan enjoys swimming, playing viola in a local orchestra, performing with an improv troupe, and designing and sewing her own handmade wardrobe. She lives in Hertfordshire and regularly visits Athens to support a refugee charity close to her heart. She also fundraises for Alzheimer’s Society and Isabel Hospice.


Testimonials from Teachers

Susan’s training session was very informative and gave me some great ideas to boost my online teaching .She has a great deal of energy and her energetic personality made the session very enjoyable. Thank you Susan!”

– ​Ross Childs, Head of Languages, St Columba’s College:

"Susan delivered a great session for my peer "mastermind" group, giving us great insights as to how to create a real "WOW" factor with our clients. A superb communicator, friendly and approachable style, and a top quality virtual delivery with value packed content. Well worth it!"

– David Hyner, Motivational Speaker, Speaker Mastermind Leader

"Susan recently delivered a fantastic session entitled ‘Bringing the Human Connection into Business Conversations’ as a guest speaker on a recent CPDSO webinar. As a business leader in communication, she provided a wealth of information for our providers on having positive and impactful business conversations. As part of the brief, Susan also had great advice on structuring business communications and contracts to build long term relationships and repeat business. It was a pleasure to work with Susan, and would strongly recommend her as a speaker or trainer. She really is a Super Star Communicator!"

– Amanda Rosewarne, CEO & Co Founder, CPD Standards

Speaker File

Location

Hertfordshire

Topics

  • Careers
  • Women
  • Assemblies and Celebrations Events
  • Music
  • Teacher CPD
  • Conference

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